Welcome to Clicc.ai (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and handling your data transparently and responsibly. This Privacy Policy explains how we collect, use, store and safeguard your information when you access or use our platform, located at Clicc.ai.

By using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect information to provide, improve and secure our services. This includes data you provide directly, data collected automatically and data obtained through integrations such as Google Ads.


1.1 Information You Provide

When you register, subscribe or interact with our platform, you may provide:

• Name

• Email address

• Agency or company name

• Job title or role

• Billing details (handled securely by Stripe)

• Communication preferences

• Support and inquiry messages


1.2 Data From Google Ads (via OAuth Integration)

When you connect Google Ads to Clicc.ai, we access and store the data necessary to operate the platform, including:

• Google Ads account IDs

• Campaign performance metrics

• Ad groups, keywords and search terms

• Budget, pacing and spend data

• Clicks, impressions and conversions

• Alerts, optimization insights and performance trends

This data is used only to provide platform functionality.


1.3 OAuth Authentication Data

When you connect Google Ads:

• We store refresh tokens securely to maintain your connection

• We may temporarily cache access tokens, but do not store them long term

• We do not access any data unrelated to Google Ads for the connected accounts

• We do not sell or share OAuth data with third parties

This complies with Google’s API Services User Data Policy.


1.4 Automatically Collected Data

When you access Clicc.ai, we automatically collect:

• IP address and browser type

• Device information

• Pages visited and actions taken

• Time spent on the platform

• Referring URLs

• Cookies and tracking technology data

This helps us maintain platform performance, security and usability.

2. How We Use Your Information

We use collected data to:

• Provide and operate the Clicc.ai platform

• Pull and analyze Google Ads performance data

• Generate budgets, pacing projections and alerts

• Improve product accuracy and performance

• Communicate with you regarding updates, billing and support

• Send marketing or educational content (with opt out available)

• Enforce security and detect suspicious activity

• Comply with legal or regulatory obligations

3. Aggregated and Anonymised Data

We may use anonymised, aggregated performance metrics to improve algorithms, detect industry trends and enhance platform functionality.

This data:

• Cannot identify individual agencies or clients

• Is never shared in a way that reveals user identity

• Is used strictly for internal platform improvement

We do not sell aggregated data to any third party.

4. Data Sharing and Disclosure

We may share your information in the following scenarios:

4.1 Service Providers

Trusted third parties that assist in operating the platform:

• Stripe for billing and payment processing

• AWS for hosting and infrastructure

• Email delivery providers

• Analytics and monitoring tools

They are bound by confidentiality and security obligations.


4.2 Legal Requirements

We may disclose information if required by law, regulation or valid legal request.


4.3 Business Transfers

In a merger, acquisition or similar event, data may be transferred to the new entity under the same privacy obligations.


4.4 With Your Consent

We may share information for other purposes only when you explicitly authorize it.

5. Data Security

We implement industry standard security measures, including:

• Encrypted storage of sensitive data

• Secure storage of OAuth refresh tokens

• Limited internal access to customer data

• Monitoring and protection against unauthorized access

However, no method of online transmission is completely secure and we cannot guarantee absolute security.

6. Data Retention

We retain user data as long as your account is active.

• When you cancel your subscription, your personal and account level data will be deleted.

• Minimal records required for compliance or fraud prevention may be retained where legally necessary.

7. GDPR Rights (EU and UK Users)

If you are located in the EU or UK, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Request data portability

• Withdraw consent

To exercise these rights, contact us at info@clicc.ai.

International transfers are protected using appropriate safeguards such as Standard Contractual Clauses.

Platform data may be hosted in AWS us-east-1.

8. CCPA Rights (California Residents)

If you reside in California, you have the right to:

• Know what personal data is collected

• Request deletion of personal data

• Opt out of the sale of data

• Request disclosure of data shared with third parties

Clicc.ai does not sell personal information.

To submit a CCPA request, contact us at info@clicc.ai.

9. Cookies and Tracking Technologies

We use cookies for:

• Authentication

• Session management

• Product analytics

• Performance tracking

• Marketing attribution

Tools may include GA4, Facebook Pixel and similar technologies.

You may disable cookies in your browser settings, but some features may not function.

10. Email Communications

We may contact you via email for:

• Platform updates

• Billing notifications

• Support responses

• Educational content

• Marketing messages

You may unsubscribe from marketing communications at any time.

Transactional emails cannot be unsubscribed from.

11. Children’s Privacy

Clicc.ai is not intended for individuals under 16.

We do not knowingly collect data from children under 16.

If such data is discovered, it will be deleted promptly.

12. Changes to This Policy

We may update this Privacy Policy as needed.

The updated version will be posted with a new “Effective Date”.

Continued use of the platform indicates acceptance of the updated terms.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Email: info@clicc.ai

Address: 12 Falcon Ln, Dover, NH 03820, USA