Clicc AI LLC uses the following subprocessors to provide the CLICC platform. We give customers at least 30 days’ notice before adding or replacing a subprocessor that processes customer personal data (see our Data Processing Agreement).
| Subprocessor | Purpose | Location / hosting | Receives Google Ads data? |
|---|---|---|---|
| Google Cloud (Vertex AI / Gemini) | AI classification, recommendations, semantic-search embeddings (isolated per organization) | US | Yes |
| Jina AI (an Elastic company) | Web-page content extraction and relevance reranking | Per the Elastic Customer DPA | Yes (search terms/keywords for relevance scoring) |
| Amazon Web Services | Platform hosting and backups | US (us-east-1) | Yes (hosted) |
| Stripe | Payment processing (also an independent controller for fraud and compliance — see our Privacy Policy) | US/EU | No |
| Gleap GmbH | In-app support assistant, feedback, roadmap, session replays | EU (Microsoft Azure, Amsterdam) | Incidentally (data visible on screen in session replays; sensitive fields masked) |
| Transactional email provider — [TO CONFIRM: provider name] | Account and support email delivery | US | No |
| Slack Technologies | Internal operational notifications | US | No |
| Complianz / WordPress | Marketing website and cookie-consent management (marketing site only) | US | No |
Marketing-website-only tools (not subprocessors of app data; consent-gated; never receive Google Ads data): Google Analytics 4, Meta Pixel, Google Ads tag.
Questions: info@clicc.ai.