Agency owners
Growth means more hands in more accounts, and less certainty about who can touch what.
Outcome: Access shaped by role and actions tied to names. Control that scales with headcount.
Your whole agency, one workspace.
Sixty client accounts and a growing team shouldn't mean shared logins and forwarded emails. Clicc.ai gives every person their own seat, organised into teams, with access shaped to the job they actually do.
Zero
0
Shared logins needed
Every person gets their own seat, so access can be shaped per role and every action has a name attached.
Roles & Access
The right access for the right people
Not everyone needs to touch everything. Roles govern what each person can see and do, so account managers work their clients, admins hold the controls, and nobody's one misclick away from something they shouldn't be in.
- Role-based access to features and controls
- Administrator-level control kept where it belongs
- New starters productive on day one, safely
Alert Routing
Alerts reach the people who can act on them
Every alert rule can notify the teams or the individuals you choose. Security events go to leadership, performance flags go to the account team. And if no one's assigned, notifications fall back to your Administrator team, so a critical alert can never go nowhere.
- Route each alert rule to teams or specific people
- Different audiences for security, performance and hygiene
- Administrator fallback, so nothing critical goes unseen
Built for Scale
Grows with the agency, not against it
Adding a client, a hire or a whole pod shouldn't mean re-plumbing your tooling. Teams and roles in Clicc.ai are built to be reshaped as the agency changes. The structure flexes, the accountability doesn't.
- Add people and teams as the agency grows
- Reshape teams without losing the trail of who handles what
- The same structure powers alert routing across the platform
Access under control
Every person sees the features and controls their role allows. Nothing more, nothing shared.
Alerts land with owners
Notifications route by team and rule, so the person reading the email is the person who can fix the problem.
Teams mirror the agency
Pods, departments or client groups. The structure in Clicc.ai matches the one on your org chart, and moves when it does.
Onboarding in minutes
A new starter gets a seat, a team and a role, and is safely productive the same morning.
How it works
Set up your team in minutes
1
Invite your people
Everyone gets their own seat. No shared logins, no forwarded emails.
2
Organise into teams
Mirror how the agency actually works, whether that's pods, departments, or client groups.
3
Set the roles
Shape each person's access to the job they do, from full administrator control to focused day-to-day access.
4
Route the alerts
Point each alert rule at the right team or person, with the Administrator team as the safety net for anything unassigned.
Who it's for
Structure that fits how agencies actually run
Team leads
Critical alerts land in one inbox and die there while the right person never hears about them.
Outcome: Routing by team and rule. Security to leadership, performance to the pod, nothing unassigned.
New starters
Day one usually means waiting for logins and guessing what you're allowed to touch.
Outcome: A seat, a team and a role from the first morning. Productive immediately, safely.
Questions
Teams and roles, answered
Does everyone need their own login?
Yes, and that's by design. Individual seats mean access can be shaped per person and alerts can be routed to the people who'll act on them.
Can I control what each person can access?
Yes. Roles govern what each person can see and do, with administrator-level control reserved for the people who should hold it.
Who receives critical alerts?
Whoever you choose. Each alert rule can notify specific teams or individuals, and if nothing is assigned, notifications default to your Administrator team so nothing critical goes unseen.
What happens when the team changes?
Reshape it. People and teams can be added and reorganised as the agency grows, and alert routing follows the structure.